Skip to content

HKR builds and operates bespoke global remote teams.

What we do

Self-starters

01. Recruit

 We handle the entire recruitment process from sourcing to screening and assessment. Plus, you decide how involved you want to be. Whether it’s high-level oversight or hand-picking candidates, we make it flexible.

Pipeline

02. Hire

With HKR, international labor, tax, and compliance are covered. We manage everything globally, acting as the employer of record (EOR), so you don’t have to worry about the details.

Stars

03. Co-Manage

Each hire is paired with a dedicated Operations Manager skilled in HR Business Partnerships (HRBP) who backstops issues and keeps everything aligned and efficient, providing that co-managed touch that makes us different.

Customer Experience

Hiring for the (very) long run

Unlike traditional BPOs, we’re serious about longevity. Our co-management model and focus on motivation have led to a <4% attrition rate in roles that typically experience 40-60% turnover—making us 15-23x better than the industry standard.

Customer Experience-1

Our employees, but your team

At HKR, we don’t just provide workers; we provide embedded team members who feel like your own. Success is determined by how well each member integrates and contributes as part of your operation.

Customer Experience

Scalability for growing teams

As your needs evolve, HKR is ready to scale alongside you. Whether it’s adding team members, expanding roles, or adapting to new challenges, our co-management model and proactive feedback loops ensure we’re constantly aligned with your growth and ready to take on the next phase.

About HKR

Key Facts

Strategic proximity


HKR is a Global HR partner that builds and operates remote teams on behalf of US-based companies. Our European roots, and US presence make us a reliable partner for companies with international presence.
 

Global reach

 
We have active teams present in the following countries: 🇷🇴Romania, 🇺🇸USA, 🇵🇭The Phillipines, 🇺🇦Ukraine, 🇷🇸Serbia, 🇿🇦South Africa, 🇧🇷Brazil, 🇻🇪Venezuela, 🇵🇹Portugal.


HKR in numbers

 
  • 1M+ hours worked since 2016
  • 3+ years average client relationship
  • 78 eNPS employee net promoter score
background teal HKR1 Group 1437256338

Roles

These are the roles we most frequently recruit for, though our expertise extends far beyond this list:

 

  • Customer experience
  • Account manager
  • Outreach
  • Digital operations
  • Sales
  • Marketing
  • Software & AI/ML/Data Engineers

 

background teal Outsourcint with HKR
sergiupeonaru

Our company

We’re a distributed team with a global outlook and an operator’s mindset.

HKR supports fast-growing companies by helping them find, onboard, and support talent in a smarter, leaner way.

Sergiu Poenaru - CEO, Founder

orange_pattern_1 63246c689a64bf453256532e_Raluca Pol-min-p-800

Our Culture

At HKR we keep hierarchies flat, feedback flowing, and expectations clear. The goal? Real progress, shared success, and a culture where everyone feels safe to show up fully and grow.

The team

Leadership

sergiupeonaru
🎖️
🚀
🚴‍♂️

CEO, Founder

andreea-poenaru
🆒
🐔
🏝️

Chief of Staff, Co-founder

631ed709404290ee1dac4268_Iulia Fica HKR-min
🥴
🍺
🤣

Head of Customer Experience

631ed72f4042907fc8ac4350_Paula Columbu HKR-min
🤝
🔗
🏋️‍♀️

Key Account Executive

63246c689a64bf453256532e_Raluca Pol-min-p-800
🤗
🙈
😍

COO

Adrian Tudorache - HKR
🎯
🦾

Director of Special Operations

adamschwartz
🇺🇸
🛥️
♟️

Chairman of the board

65bcadead1b1d28ded58ff79_Cristian-Popescu
🎬
🧑‍🤝‍🧑
♟️

Board of Advisors HR

65bcb2095d35644294807ff4_Andreea-Cosmanescu
🧾
⚖️
💵

Board of Advisors Int'l Tax & Compliance

Core Team

660e883c3b3f306c13c088d0_Untitleddesign2 (1)-p-800
🥷
🥷
⚖️

Business Operations Manager

660e56e2752b0943e32186e5_Untitleddesign2-p-800
🤩
🎤
🦦

Talent Acquisition

66f6734e8d8d1528dd570589_Cristina_Bufnea
👩‍⚖️
😃
💰

Account Management

andreea_resized
🤗
🧠
👓

Senior Operations Manager

63076145b8dd5a5778c0f1a7_andrei
🧠
🤯
🥳

Customer Experience

65573299d1c23d8dd27c602b_costin
🙏
💪
🧠

Customer Experience

661f7aec00ba25237a3b29a7_Alexandru Ana
🥸
🥲
🤕

Customer Experience

6557327a8362ff4950f692c0_len
🌲
🎲
📚

Operations

630761d0815bb82ec3849ac9_madalina
🧳
🍦
📚

Account Management

6307620e943126127641b4a5_madalina ce
🧡
🌻
🐱

Customer Experience

661f7a9de6da955a39408e11_Liviu Vasiliu-p-800
🤨
🤨
👺

Sales Development

6307626931fd877dfb05d9b4_andreea
🤭
🖥️
🌃

Customer Experience

635a96a223d18ef8b84c39f9_Mihaela Moroca - flip
🧾
📎
🧠

People

6557328b7808279741d53fb1_corina
🥕
🪩
🌙

Sales Development

6554cfce3f6c562491da2ea9_lisa-min
🎨
🐈‍⬛
🧘‍♀️

Design