Remote offshore teams that stay for years, not months
The era of disposable offshore teams is over. Instead of only outsourcing for the lowest cost, losing 60% of staff every six months, successful tech and ecommerce companies are building global, embedded remote teams that stay and grow
And many of them are honestly pretty terrible places to work.
One of our clients told us their previous provider wouldn't allow her to host a virtual lunch for her outsourced team because they weren’t allowed to eat or drink at their desks. Can you imagine?
As well as culture erosion, when 60% of BPO staff leave every six months, your institutional knowledge walks out the door too.
So is working with a BPO still the answer? Yes, because when compared to the resource drain of traditional hiring and scaling teams in-house, the math just works.
But there is a better way, and it’s remote-first.
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HKR helps you build high-performing, dedicated remote staff that stay for years, not months.
- Seamless integration with your existing operations
- Teams that grow with your institutional knowledge intact
- They can shift roles and responsibilities – just like any regular employee
- We handle the international hiring and legal headaches so you don’t have to
All while delivering 40-50% cost savings compared to US-based teams, without sacrificing quality.
High employee retention
We don’t micromanage or treat people like robots. Our teams work remotely, have real lives, and aren’t bound by arbitrary rules. They’re treated with respect, and it shows.
As one client put it:
"It doesn't feel like we're working with a separate company."
That’s because we’re not running a digital assembly line. We build skilled, committed teams who love what they do – and want to keep doing it.
Bespoke global teams
Every role is filled based on your needs, not from a generic bench. Our remote-first processes make location irrelevant – so we find the right people, wherever they are.
More than just supplying workers, we build teams that understand your values, not just your tasks.
Total exclusivity
Your team, your way. Every one of your HKR team members are dedicated exclusively to your business.
We support you with co-management and cross-training, so your people grow with your business, for your business.
SERVICES
We've found our home in U.S. ecommerce and tech companies
- Global, multilingual customer support
- B2B order processing
- Social media engagement and content moderation
- Affiliate program management and partnership development
- Strategic sales outreach and account management
- Marketing operations support
TESTIMONIALS
Don’t just hear it from us
Adam Schwartz
Co-Founder, TeePublic
Ken Button
CEO, ContractSafe
Natalia Kolis
Head of People, StickerYou
Maxwell Ritz
CEO, TheLoyalis
Ivy Tran
COO, Fathaed
Lisa Herring
CS Manager, TeePublic
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"We built TeePublic from idea to 9 figures in revenue without venture money and we did it profitably for 10 years straight. Our secret weapon in scaling and reducing costs: HKR."
Ready to build an outsourced team that actually lasts?
Most BPOs churn through staff like a revolving door. HKR does things differently, and you should too.
