Remote offshore teams that stay for years, not months
The era of disposable offshore teams is over. Instead of only outsourcing for the lowest cost, losing 60% of staff every six months, successful tech and ecommerce companies are building global, embedded remote teams that stay and grow





HIGH TALENT RETENTION
BESPOKE GLOBAL TEAMS
EMBEDDED 1-TO-1




"StickerYou has been able to expand and diversify both our employee experience and business strategy with the help of HKR […] Their legal, financial and administrative team give us confidence that we are in good hands when navigating global hiring and management."
"We built TeePublic from idea to 9 figures in revenue without venture money and we did it profitably for 10 years straight. Our secret weapon in scaling and reducing costs: HKR."
"[...] I was initially hesitant about outsourcing the role of an SDR [...] But HKR completely exceeded my expectations. I appreciate their flexibility, allowing me to start with just one full-time representative and no contract lock-ins. We're at 3 full-time reps now and looking to expand with other roles as well."

Ken Button
CEO, ContractSafe

"Truly excellent team, service and overall partner."
"HKR has a way of bringing in talent that has been a value-add…. [they’re] dedicated to providing good service by looking at the metrics and they do not hesitate to take feedback, adjust, and improve. It is rare to find vendors that are data-oriented and constantly pushing to improve."

Ivy Tran
COO, Fathead

"I don't know how we could have scaled without HKR. We were about 10 people when we started working together. This last holiday season, we had a total team of 122 people. We were not in a position in the United States to scale anything close to that."
"When you talk to investors about potentially raising capital, a key part of that is our Sales Development team. Knowing that we have HKR makes that really easy for us, both from a cost basis perspective, but also from a time investment perspective."
"I would take an HKR rep over a US rep in this position (sales) more times than not, because I have seen them be so successful, and at the price point that they are we can scale our team much quicker at a more cost-effective way."
Most BPOs operate on old-fashioned outsourcing models
And many of them are honestly pretty terrible places to work.
One of our clients told us their previous provider wouldn't allow her to host a virtual lunch for her outsourced team because they weren’t allowed to eat or drink at their desks. Can you imagine?
As well as culture erosion, when 60% of BPO staff leave every six months, your institutional knowledge walks out the door too.
So is working with a BPO still the answer? Yes, because when compared to the resource drain of traditional hiring and scaling teams in-house, the math just works.
But there is a better way, and it’s remote-first.
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Imagine outsourced teams that feel like your own – because they are
HKR helps you build high-performing, dedicated remote staff that stay for years, not months.
- Seamless integration with your existing operations
- Teams that grow with your institutional knowledge intact
- They can shift roles and responsibilities – just like any regular employee
- We handle the international hiring and legal headaches so you don’t have to
All while delivering 40-50% cost savings compared to US-based teams, without sacrificing quality.


How? It’s simple – HKR treats its people right, and you can see the difference in our staff retention. While the average BPO sees turnover rates of 60%, ours is just 2%.
The HKR Difference
We help eCommerce and Tech companies build global teams that last
High employee retention
We don’t micromanage or treat people like robots. Our teams work remotely, have real lives, and aren’t bound by arbitrary rules. They’re treated with respect, and it shows.
As one client put it:
"It doesn't feel like we're working with a separate company."
That’s because we’re not running a digital assembly line. We build skilled, committed teams who love what they do – and want to keep doing it.

Bespoke global teams
Every role is filled based on your needs, not from a generic bench. Our remote-first processes make location irrelevant – so we find the right people, wherever they are.
More than just supplying workers, we build teams that understand your values, not just your tasks.

Total exclusivity
Your team, your way. Every one of your HKR team members are dedicated exclusively to your business.
We support you with co-management and cross-training, so your people grow with your business, for your business.

SERVICES
We've found our home in U.S. ecommerce and tech companies
- Global, multilingual customer support
- B2B order processing
- Social media engagement and content moderation
- Affiliate program management and partnership development
- Strategic sales outreach and account management
- Marketing operations support
START
Discovery
We start with a quick call to understand your needs.
STEP 1
Source
We tap into our global talent network to hand-pick the best fit people for your business.
STEP 2
Hire
We handle all of the international hiring and legal headaches, so you don’t have to.
STEP 3
Train
You get trained professionals who integrate with your team from day one.
STEP 4
Retain
Our people stay. We invest in their growth so they invest in yours.
STEP 5
Scale
As your business grows, so does your team, with basically zero hassle.
TESTIMONIALS
Don’t just hear it from us


Adam Schwartz
CEO, TeePublic



Ken Button
CEO, ContractSafe


Natalia Kolis
Head of People, StickerYou

Maxwell Ritz
CEO, TheLoyalis


Ivy Tran
COO, Fathaed



Lisa Herring
CS Manager, TeePublic


Enabling global remote teams before #remote was even cool.
Scale Globally
You've probably gone remote, now go global. HKR can hire best-in-class talent in more than 150+ countries.
Dedicated Teams 1:1
We build dedicated remote teams. They live in your Slack and your Google Workspace. Probably wear the same company t-shirt too.
Vetted By You
We work with you to find the right people, and make sure they're a fit. You get to vet your talent and ensure the match is right.
Book a Call

Adam Schwartz
Co-Founder, TeePublic
"We built TeePublic from idea to 9 figures in revenue without venture money and we did it profitably for 10 years straight. Our secret weapon in scaling and reducing costs: HKR."
Ready to build an outsourced team that actually lasts?
Most BPOs churn through staff like a revolving door. HKR does things differently, and you should too.