HKR: The smarter way to scale your tech company
Your tech company needs more than extra hands covering support or testing. You need a team that understands your product, customers, and operations inside and out. That’s where we come in.
Unlike traditional BPOs that spread agents across multiple clients, HKR gives you a team that’s 100% focused on your business. Our agents work within your systems, follow your workflows, and act as a direct extension of your team, helping you deliver the level of service your customers expect.
- Email support
- Troubleshooting assistance
- Bug reporting and documentation
- Outreach to potential partners and affiliates
- Lead qualification and nurturing
- Account management
- User onboarding assistance
- Feature education and adoption support
- Subscription and account management
- User feedback collection and processing
A dedicated team that works like in-house staff
HKR agents aren’t juggling multiple clients. They work solely on your company, ensuring deep product knowledge, seamless integration with your workflows, and a consistently high level of service.
Cross-trained professionals that go beyond scripts
We hire and train adaptable problem-solvers who can manage customer inquiries, sales, marketing, and operational tasks without excessive escalations.
Lower costs without sacrificing expertise
Hiring in-house can drain your budget. HKR helps you scale without breaking the bank, offering skilled professionals at half the cost of hiring locally.
Global talent, multilingual support
Tech companies operate worldwide, and so do we. Our teams provide multilingual support in English, Spanish, French, Romanian, and more.
Flexible, rapid scaling when you need it
Launching a new product? Expanding into new markets? HKR helps you scale fast, without the hiring delays that slow many tech companies down.
Stationhead - Scaling Success in the Fast Paced Music Industry
Fast-growing music streaming platform partners with HKR to manage high-volume outreach and customer support across 150+ countries
Don’t let hiring slow your growth
Your users expect a fast, seamless experience, and your operations need to scale without hiccups.
With HKR, you get a dedicated team that’s trained on your product and ready to help, without the high costs, long hiring cycles, or generic outsourcing models that prioritize volume over quality.
Let’s talk about how we can help your tech company scale.
